🚚 SHIPPING & DELIVERY POLICY

📦 Shipping Method

All orders are processed and shipped through our trusted logistics partners and fulfillment centers.

Products are carefully packaged to ensure safe delivery to your address.

🌍 Shipping Area

We offer worldwide shipping.

No matter where you are located, we aim to deliver your order as quickly and safely as possible.

💰 Shipping Costs

👉 Free shipping on all orders

No hidden fees — the price you see is the price you pay.

⏱️ Delivery Time

Orders are typically delivered within 5 to 7 business days after payment confirmation.

The total delivery time may vary slightly depending on:

• your location

• local logistics conditions

• product availability

📧 Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

This allows you to follow your package in real time.

📍 Delivery Address

Please ensure that your shipping address is:

• complete

• accurate

• correctly formatted

👉 Incorrect or incomplete information may result in delivery delays.

📦 Delivery Process

Your order will be delivered directly to your provided address.

In case of absence, the carrier may:

• attempt redelivery

• leave a notice

• or hold the package at a local facility

❗ Delivery Issues

If you experience any issues with your delivery (delay, lost package, damaged item), please contact our support team immediately.

We are committed to resolving any problem quickly and efficiently.

📞 Customer Support

For any questions regarding shipping or delivery:

📧 Email: info@sossou.socamugs.com
🌐 Website: https://sossou.socamugs.com